Jeff P.
Riverside, California
May 31, 2013
I was shopping
around for a new Chevy Volt and my local dealer had no specials or
incentives to offer. I went home and did a little research. Rotolo had
an ad online for just the car I was looking for. I called and spoke with
Darryl Mayberry. He went over the numbers with me, asked if I had any
questions and invited me to the dealership. Start to finish I was there a
total of 50 minutes - most of which was spent with Customer Service
Representative Melanie Hedd showing me how to understand and operate my
new car.
This dealership and their representatives are OUTSTANDING! No games, no
nonsense, exceptional customer service, and the facility is clean and
polished. I have never experienced such a smooth, headache free
transaction. I will purchase all of my future Chevrolet vehicles here
and will gladly recommend Rotolo to my family and friends.
After thought... Please don't let my review minimize the importance of
the sales rep here. Darryl has a fantastic attitude and personality.
More importantly, he knows his job inside and out and does it well.
THANK YOU!
Dale J.
Moreno Valley, California
May 27, 2013
Bought a 2013
Volt through the Internet sales department with Clarence Bourne. To
start with, he was the only one to response with a quote. Three other
dealers didn't even do that. He was familiar with the car, whereas at
another dealer the sales person told us "well I guess you can teach me
about the car". This was after we asked for a knowledgable sales person
and they sent out someone like that.
Didn't have to do much haggling for the sale. Felt I got a good deal on a
lease. Overall a great experience thus far. They wanted us to bring the
car in to remove a scuff mark, so we left it there over the weekend and
the buffed/detailed the entire car, not just the one place.
Disappointing to read the other service comments here, but I will
determine that on my own. If you are looking for a great experience,
Rotolo and Clarence did a great job.
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